Privacy policy
AFJCo., Ltd. (hereinafter referred to as "our company") is a company that operates various businesses including jewelry sales operated by our company.E.C.Regarding the handling of customers' personal information on this site (hereinafter referred to as the "Service"), we have established the following privacy policy (hereinafter referred to as the "Policy").
No.1Article (basic policy)
Our company recognizes the protection of personal information as an important social responsibility, and handles it appropriately in compliance with the Personal Information Protection Act and other related laws and regulations.
Additionally, we will continually review and improve our safety management system so that our customers can use our services with peace of mind.
No.2Article (Definition of personal information)
In this policy, "personal information" refers to2Article No.1``Personal information'' as defined in Section 3.1 includes information that can identify a specific individual by name, date of birth, address, telephone number, e-mail address, purchase history, and other descriptions.
Also,Cookieinformation,IPInformation that cannot be used to identify an individual on its own, such as an address or device identifier, will be treated as personal information if it can be used to identify an individual by comparing it with other information.
No.3Article (How to obtain personal information)
Our company acquires personal information by the following methods.
- Information entered and submitted by the customer during membership registration, product ordering, campaign application, survey response, etc.
- Information obtained when responding to inquiries by phone, email, chat, etc.
- CookieBrowsing/action history, device information, location information, etc. automatically obtained using technologies such as
When acquiring information, we will do so by lawful and fair means, and will not acquire it by illegal means.
No.4Article (Purpose of use of personal information)
Our company uses acquired personal information for the following purposes.
- To provide this service, ship products, and settle payments.
- For customer support such as inquiries, repairs, and after-sales service.
- For member registration, identity verification, prevention of fraudulent orders, and credit confirmation
- To inform and distribute advertisements regarding e-mail newsletters, campaigns, events, etc.
- For access analysis, usage trend analysis, service improvement and new product planning
- Post reviews, survey results,SNSFor marketing purposes such as cooperation
- For purposes incidental to or related to each of the above items.
No.5Article (provided by third party)
Our company will not provide acquired personal information to third parties except in the following cases.
- If we have your consent
- When based on laws and regulations
- When it is necessary to protect a person's life, body, or property, and it is difficult to obtain the consent of the person.
- When cooperation with a public institution is required and it is difficult to obtain the consent of the person in question
However, if any of the following apply, the information will not be provided to a third party.
- When entrusting the handling of personal information to a subcontractor to the extent necessary to achieve the purpose of use
- When personal information is provided due to business succession
No.6Article (Outsourcing/Use of external services)
Our company may outsource tasks such as product shipping, payment processing, customer management, email distribution, and access analysis to external companies.
In this case, we will conclude a confidentiality agreement with the subcontractor and appropriately supervise the personal information protection system.
In addition, when using cloud services, etc., the servers may be located overseas, but we will use them after taking appropriate safety management measures.
No.7Article (payment information)
When a customer uses a credit card, etc., the payment information is not retained by our company, but is processed securely by the payment processing company.
Although we may obtain information regarding payment results from payment processing companies, we do not retain information such as card numbers and security codes.
No.8Article (Cookieand behavior history information)
Our company isCookieand similar technologies to analyze site usage and optimize advertising delivery.
Also,Google AnalyticsWe may use access analysis tools such as, and the collection and use of data by these tools is in accordance with the privacy policy of each company.
Depending on your browser settings,CookieYou can refuse to use the service, but some parts of our services may become unavailable.
No.9Article (SNScooperation)
The customerSNSaccount (e.g.Instagram、LINE、Facebooketc.) to log in or share information, the Company willSNSWe may obtain information from the operating company to the extent necessary for cooperation.
Also, from our companySNSWe may send advertisements and information through this website.
No.10Article (Handling of reviews, submissions, and image data)
If a customer posts a review or photo, the Company will post the content on this website or on the official website.SNSetc. may be introduced.
However, if information that can identify an individual is included, we will post it after obtaining your prior consent.
Our company may use posted content for statistical and analytical purposes, but will not publish it in a form that can identify individuals.
No.11Article (Safety Management Measures)
Our company will take the following measures to prevent the leakage, loss, or damage of personal information and for other security management.
- Establishment of internal regulations and implementation of education regarding personal information protection
- Access restrictions, encryption, and communication security
- Supervision and contractual obligations to subcontractors
- Establishment of a reporting and response system in the event of an accident
No.12Article (Retention period of personal information)
Our company will not retain acquired personal information for longer than the period necessary to achieve the purpose of use or the retention period stipulated by law.
After you withdraw from membership or end a transaction, we will delete and dispose of your information in a safe manner after a certain period of time, unless there is a legal storage obligation.
No.13Article (disclosure, correction, suspension of use, etc.)
Customers can request disclosure, correction, addition, deletion, and suspension of use of their personal information held by the Company.
After confirming the identity of the person, we will respond without delay in accordance with laws and regulations.
However, this does not apply if disclosure is not permitted by law or if it significantly impedes business performance.
No.14Article (Revision of Privacy Policy)
Our company may revise this policy as necessary.
The revised content will become effective at the time it is posted on this site.
If we make material changes, we will notify you by any method we deem appropriate.
No.15Article (Inquiries)
For inquiries regarding this policy, please contact the following contact point.
■A F JCustomer Service Co., Ltd.
Address:4-chome Nakazaki Nishi, Kita-ku, Osaka City, Osaka Prefecture1number4No. /
EEmail address:yougrowndiamond@gmail.com