Shipping policy

Article 1 (Scope of delivery operations)

The Company shall deliver the products ordered on the jewelry e-commerce site operated by the Company (hereinafter referred to as the "Products") to the customer (hereinafter referred to as the "Purchaser") by the method specified below.

Article 2 (Shipping time)

In the case of regular stock products, as a general rule, after confirming your order,2We will ship it within a month.
For custom products such as engraving, resizing, and made-to-order products, it will take approximately4It may take several months.
If shipping is expected to exceed the above period, the purchase We will promptly notify applicants by email or phone.

Article 3 (Delivery method and shipping charges)

This product will be delivered by a transportation company (courier service, courier service, etc.) designated by our company.
Free shipping nationwide. Please note that additional shipping charges may apply if the delivery destination is a remote island or some areas. If this occurs, we will contact you before shipping.

Article 4 (Delivery address and receipt)

Delivery will be made to the address provided to us by the purchaser in advance. As a general rule, we do not accept deliveries to PO boxes, post office boxes, etc.
At the time of pick-up, the shipping company must be an adult (20You may be asked to sign a person (over the age of 50) and provide proof of identification. To ensure safety, we will also do the same if you wish to receive the package on your behalf.
If you have any requests for address changes or transfers, please contact us before shipping. As a general rule, the purchaser will be responsible for any transfer or re-delivery after shipping.

Article 5 (Product delivery and insurance)

Title and risk of loss in the Goods shall pass to the Buyer upon delivery by the shipping company to the Buyer's home and receipt by the Buyer or his agent.
Damage or loss of this product during delivery will be covered by the shipping insurance contracted by our company.

Article 6 (Information on delivery status)

After shipping is completed, the buyer will be notified of the shipping number and shipping company name by email. You can now track your product and check the delivery status.

Article 7 (Delivery delay)

Shipping or delivery may be delayed due to natural disasters, traffic conditions, product inspection, manufacturing process, etc.
If a delay occurs and we confirm it, we will promptly notify the purchaser of the expected delay and consider appropriate measures (e.g., waiving additional shipping fees, offering replacements, etc.).
If there is a problem such as non-delivery, misdelivery, damage, etc., please contact us immediately.

Article 8 (Overseas Shipping)

In principle, our company will deliver domestically unless otherwise specified. When shipping overseas, additional fees such as shipping, customs duty, consumption tax, and customs clearance procedures may be incurred.
When shipping overseas, the purchaser shall be responsible for these charges in accordance with the laws and customs procedures of the destination country.

Article 9 (Decline of receipt/re-delivery)

If the item is refused or returned due to long-term absence after delivery, the buyer may be charged for re-delivery shipping and insurance fees.
If you wish to have the item redelivered, please contact us separately.

Article 10 (Revision of “Delivery Policy”)

The contents of this policy may be revised without prior notice due to changes in laws and regulations, changes in our service content, or changes in transportation circumstances and logistics costs. The revised contents shall become effective from the time they are posted on this site.